Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
For information about customs, import duties, etc., visit: Dutch Customs, Taxation and Customs Union.
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
Starting July 1st, the EU ended the low-value consignment relief for shipments equal to or less than €22 for goods to the EU from outside the EU based on arrival date. From July 1st, based on the order date, iHerb is registered in the Import-One-Stop-Shop (IOSS) and will collect, declare, and pay the VAT to the tax authorities for distance sales of imported goods with a value not exceeding €150.
- DPD: Duties, Taxes, and Fees Prepaid! All duties, taxes, and import fees are pre-collected at the time of checkout to expedite customs clearance; no further payments are required at the time of delivery.
All orders shipped by this carrier are cleared in the Netherlands and will be subject to import and tax regulations of the Netherlands.
For shipping related inquiries regarding DPD orders, please call: 0121 275 0500 for in country customer service.
- DHL Express: You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at at 026 – 324 6700 or 0800 – 0552.
- Delivery by Local Post Plus: Additional tracking available within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local post. Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). For shipping related inquiries please contact your local post.
- Delivery by Local Post: Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). With this option, tracking is available up to destination country. Due to reduced access within the local postal network final mile delivery tracking will not be available. iHerb is striving towards better visibility with this option. For shipping related inquiries please contact your local post.
At iHerb, we respect the rules and regulations of the Netherlands government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into the Netherlands: Fish oil, Melatonin, 5-HTP (5-hydroxytryptofaan), 7-Keto DHEA (7-Keto Dehydroepiandrosteron), DHEA (Dehydroepiandrosterone), Hoodia, Acetylcysteine (N-acetyl cysteine) (greater than 200 mg), Pregnenolone (P5), SAM-e (S-adenosylmethionine), Yohimbe (Yohimbine), meat and milk products, and quantities larger than 2kg of powdered infant milk or infant food.
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